Terms and Conditions of Booking

Occupancy

The Property is licensed to the Occupier on the express condition that no more than the maximum number of persons as indicated in the Schedule shall use it.

Care of Property

The Occupier agrees to take good care of the Property and will be responsible for any breakages and items missing from the inventory, or any other loss or damage occurring at or to the Property, during the Occupancy Period. The Occupier will be required to pay for any such loss, damage, breakages or missing items and any cleaning (other than normal cleaning) which is required following departure.

The Occupier is responsible for the behaviour of all persons who may be resident in (or otherwise in) the Property during the Occupancy Period and for the condition in which the Property is left at the end of the Occupancy Period.

The Property shall not be used in such a way as to cause annoyance or a nuisance to any other person nor to the occupants of any other property or land nor for any illegal or immoral purpose or for any trade or business.

No Toilet Paper, Sanitary Towels/pads or Nappies to be put down the toilets. If there is a blockage and a plumber needs to be called the Occupier is responsible for the bill.

No animals (except for guide dogs) may be brought onto or kept at the Property.

Noise pollution

Hi-Fis, television sets, musical instruments and similar equipment must be used in such a way as to cause no annoyance or disturbance to any person or occupants of other properties. In particular the volume on all equipment and the voices of occupants should be controlled so as not to be audible outside the Property.

Payment

Payment of 30% of the Accommodation Fee stated in the Schedule must be paid at the time of booking and is a condition of this Agreement. No bookings can be confirmed until this Agreement together with the first instalment of the Accommodation Fee has been received by the Company.

The remaining 70% of the Accommodation Fee must be paid on arrival in GBP‘s.

Cancellations by the customer:

Deposits are non refundable for any cancellations up to and including 30 days prior to the start of the rental.

Cancellation by the Company/Owner

In the unlikely event that the Property becomes unavailable due to reasons beyond the control of the Company and/or the Owner the Occupier will be offered alternative accommodation of at least equal standard where reasonably practicable. Should this not be acceptable to the Occupier or if no alternative is available, all monies will be returned in full and neither the Company or the Owner shall be under any further liability to the Occupier.

Linen

Linen and towels are supplied as part of the inventory of the Property.

Liability and Responsibility

Neither the Company nor the Owner accept any liability in respect of loss or damage to the Occupier or any other occupier of the Property, their property, baggage, car or contents, save to the extent that such loss or damage arises as a result of the negligence of the Company or the Owner or their respective employees, agents or sub-contractors.

Neither the Company nor the Owner accepts responsibility for any lost property left behind at the end of the Occupier's period of occupation. The Company will make reasonable efforts to return lost property but this will be at the Occupier's sole cost and expense.